Support
Provide a complete set of mature heat treatment solutions
After-sale service
After sales and technical support
Our service provides strong support for your success
Fast spare parts supply, multiple standard spare parts stock
International service network and long-term partners
A high-quality customer service team can quickly and reliably repair your electric furnace
Customer system functionality and operation training
A professional service team can provide quick assistance over the phone
Preventive maintenance to ensure that your electric furnace is ready for use
Modernization or renovation of old furnace systems
R&D team
A strong team of engineers can meet all reasonable customization requirements of customers. Our R&D team is the driving force behind our product improvement.
Technical support
A high-quality customer service team quickly and reliably repairs your electric furnace, with 24-hour online support to ensure fast solutions to any problems you encounter. In addition, we have numerous cooperative dealers worldwide who can provide on-site services.
Warranty and after-sales service
18-month warranty. Lifetime maintenance and technical support. Purchasing our electric furnace is not just a machine, you will have professional technical support throughout your life. We have various electric furnace spare parts, such as stainless steel flanges, heating elements, temperature controllers, aluminum oxide tubes, etc. Each of our electric furnaces will receive at least five years of spare parts support. During the warranty period, if there are any quality issues with the product, no matter where the customer is, we will provide free accessory support and doorstep delivery.
Contact Us
Dongda Industrial Park, Advanced Equipment Manufacturing Industrial Park, Xin'an Economic and Technological Development Zone, Luoyang City, Henan Province, China 471000
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E-mail：info@programtherm.net
Whatsapp：008615670392193
Telephone：0086-15670392193
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